With the current public health concern regarding COVID-19, we wanted to let you know we are carefully monitoring the situation and being proactive by taking enhanced health and safety measures while minimalizing impact on our operations and our guests' experience.
Our management companies, clean teams, and vendors are exercising precautions as recommended by the Centers for Disease Control (CDC) and local health officials.
We are hoping to strike a balance between "business as usual" and using good common sense under the very unusual circumstances of COVID-19.
We wanted to share with you what we are doing to go above and beyond our usual high standards for cleanliness and sanitation:
✅ All of our vendors that are on property or that you may interact with are screened daily. We have reinforced with our vendors that they should not come to work when they are sick.
✅ Plexiglass shields have been installed at all the front desks and concierge areas.
✅ Vendors & staff onsite at our properties are wearing gloves and face masks when engaging with guests face to face.
✅ Hand sanitizer is provided in the elevators, pools, and fitness centers for guest use.
✅ Our cleaning teams have increased the frequency of cleaning and disinfection of our public and common areas; including areas touched by guests such as countertops, handrails, elevator buttons, public bathrooms, and doorknobs.
✅ We are practicing 6 foot social distancing in all departments and all common areas throughout the properties. We ask that while staying with us you practice 6 foot social distancing when in any common area.
Additionally, we have implemented a high-level infection control procedure following CDC recommended guidelines for cleaning rooms between guests:
✅ Clean and disinfect all hard surfaces and high touch surfaces with an EPA registered disinfectant.
✅ Remaking room with all new soft surfaces (linens) laundered in accordance with the CDC and EPA guidelines regarding cleaning products and high temperature washer settings.
✅ Maintain proper separation between soiled and clean linens.
If you are planning on activities and attractions during an upcoming stay with us, we suggest you contact the business directly to confirm what if any changes to operations may be in effect.
The safety of our guests and vendors are our top priority. We want to thank you in advance for putting your trust in us as you plan for future travels and look forward to having you be our guests again soon. Please let us know of any questions you have, and we will work together to keep abreast of developments and updated information.
You must follow all local rules & regulations while visiting any of our properties, which vary state to state.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable. By visiting any of our rental properties, you voluntarily assume all risks related to exposure to COVID-19.